100% Money-Back Guarantee Card

We asked ourselves why our existing customers love us? The answer is our products and our science.

Now, the question was, how can we convey this message to our potential new customers who are seeking an honest solution to take care of their hair & skin but are not sure if the choice they are making is correct or not?

We found a simple answer. Try it, to believe it.

In other words, if you try our products and do not like them, we will refund your money.

Here is your exclusive limited period 100% Money-Back Guarantee Card to give you a one-time chance to experience our highly appreciated best seller range.

But wait!

We want to set the expectations right on what can and can't be done by our or any other personal care products.

• Any topical product like Shampoo, Conditioner, Oil, or Hydroil has limited powers up to the dermis layer of skin. So if your hair concerns are related to any internal medical conditions then there is a high chance that products may not give the desired results.
• Most of the hair concerns like  hair fall, dry hair & dandruff are related to hormonal imbalance, environmental damage, wrong food habits & stressful lifestyle. Our products can surely help you reduce or counter these concerns but cannot stop them or cure them permanently.
• If our product can remove dandruff on your scalp, do not expect that dandruff will not come back ever but yes, the reappearance of dandruff can be prevented for sure if you follow a complete dandruff control regime.
• If you are losing 100 hair a day, we can reduce it max by up to 50 hair falls a day and cannot stop the hair fall process completely.
• It is not possible to grow new hair in a completely bald area because there is no hair follicle left to nourish & grow new hair.

Just like the above examples, in the case of all other hair concerns, your internal body elements will start behaving the way they are made to function as soon as you stop the treatment. If our or any other hair & skin care products help get the desired relief, just stick with them and do not change them too frequently in search of some magical results.

We have so much confidence in our advanced scientific research and innovative products that we decided to offer a limited-time money-back guarantee but we request you to use this offer responsibly and help us serve as many people as possible in need of this offer.

 After reading the above facts, in rare cases, if the product does not perform at all and/or does not give any benefit on your hair & scalp, you can raise a money-back request on customercare@brillarescience.com

The request needs to be made within 25 days of delivery of Root Deep products. No refund claims outside of this period will be considered.

Money-Back Guarantee is applicable only for orders placed through Root Deep website. This offer can be availed only once per customer. 

Eligible products for 100% Money-Back Guarantee Offer:

• Root Deep Hydroil Hair Retention Kit
• Root Deep Hydroil Shock 
• Root Deep Hydroil 
• Root Deep Shampoo
• Root Deep Conditioner

All orders placed after 31 October, 2021 at 18:00 pm will be eligible for a money-back guarantee on the selected product range till Root Deep issues notification regarding the closure of the guarantee period. Any previous orders will not be eligible for this scheme under any condition whatsoever.

If a customer wishes to claim money back guarantee for any of the below listed products purchased in an offer, the refundable amount will be revised accordingly. In case of any disputes, the company's decision would be final.

Please note:
- Return the remainder of the products in question to us in appropriate packaging (make sure all open bottles are sealed tightly to prevent leakage).
- Upon return receipt of product, we will refund you the original price paid for the goods.
- Please note that all original containers, e.g. bottles, must be retained by you and returned to us when claiming a refund. In case of a dispute, the company decision shall be considered final.